Customer
United Airlines
United Airlines is a industrials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All United Airlines customer value stories
Freshworks@United Airlines
United Airlines standardized support tickets on Freshworks instead of keeping parallel copies.
Anthropic@United Airlines
In the United States, United Airlines relies on Anthropic for engineering.
Oracle@United Airlines
Order desk and finance at United Airlines review order management in Oracle Cloud ERP rather than in personal files.
IBM@United Airlines
IBM is how United Airlines keeps workload migration visible to people who have to act on it.
Siemens Digital Industries Software@United Airlines
United Airlines asked for a cleaner operating picture of product lifecycle data. Siemens Digital Industries Software is what they run.
AVEVA@United Airlines
Teams at United Airlines moved product design onto AVEVA after local tools started to collide.
Elastic@United Airlines
United Airlines runs incident management on Elastic so ownership is obvious when work stalls.
Akamai@United Airlines
United Airlines folded App and API Protector into application delivery so network and app owners share one view of application traffic.
Hexagon@United Airlines
Shared Hexagon Manufacturing Intelligence workspaces help United Airlines keep change control honest across teams.