Story
Smartsheet
Texas InstrumentsTexas Instruments Uses Control Center for Cross-team Delivery
Texas Instruments, an information technology organization in the United States, uses Control Center from Smartsheet to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Control Center |
| Capability | Project and operations leads work from the same Control Center record for cross-team delivery |
Story
Information Technology work at Texas Instruments spans more than one site, even when headquarters sits in the United States. Cross-team delivery was splitting across regional habits. Project and operations leads asked for a shared way to run program management without freezing local judgment.
Smartsheet (Control Center) is what they standardized on. Smartsheet is a work management platform that uses familiar sheet views to run projects, processes, and portfolios. Texas Instruments uses it as the system of record for cross-team delivery, with project and operations leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
