Story
Splunk@
Stanley Black and Decker
Stanley Black and Decker Runs Incident Response with Splunk
Stanley Black and Decker, an industrials organization in the United States, uses Splunk AI from Splunk to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because log investigation has a clear owner |
| Productivity | Handoffs in incident response sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Splunk AI is the governed place on-call engineers use for incident response |
Story
Stanley Black and Decker did not need another dashboard that nobody opened. It needed incident response to move. In the United States, on-call engineers already knew where log investigation went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Splunk AI from Splunk is now in that path. Splunk (a Cisco company) is a data platform for security and observability, used to search machine data and investigate incidents. The company treats it as production tooling for incident response, which is why on-call engineers live in it rather than exporting from it once a quarter.
Stanley Black and Decker can show how log investigation is handled today. That is the value: a repeatable way to run incident response on software the rest of the industry already recognizes.
