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Splunk at Mailchimp: Security Telemetry
Mailchimp, an information technology organization in the United States, uses Splunk AI from Splunk to support detection engineering for detection engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in detection engineering sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Fewer stalled items because security telemetry has a clear owner |
| Capability | New joiners can see how detection engineering actually runs |
Story
Mailchimp did not need another dashboard that nobody opened. It needed detection engineering to move. In the United States, detection engineers already knew where security telemetry went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Splunk AI from Splunk is now in that path. Splunk (a Cisco company) is a data platform for security and observability, used to search machine data and investigate incidents. The company treats it as production tooling for detection engineering, which is why detection engineers live in it rather than exporting from it once a quarter.
Mailchimp can show how security telemetry is handled today. That is the value: a repeatable way to run detection engineering on software the rest of the industry already recognizes.