Story
Smartsheet
KPMGSmartsheet at KPMG: Contract Routing
KPMG, an information technology organization in the United States, uses Brandfolder from Smartsheet to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because contract routing has a clear owner |
| Productivity | Handoffs in agreement management sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how agreement management actually runs |
Story
KPMG did not need another dashboard that nobody opened. It needed agreement management to move. In the United States, legal and business owners already knew where contract routing went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Brandfolder from Smartsheet is now in that path. Smartsheet is a work management platform that uses familiar sheet views to run projects, processes, and portfolios. The company treats it as production tooling for agreement management, which is why legal and business owners live in it rather than exporting from it once a quarter.
KPMG can show how contract routing is handled today. That is the value: a repeatable way to run agreement management on software the rest of the industry already recognizes.
