Story
SAS
TelegramSAS Supports Real-time Operations at Telegram
Telegram, a communication services organization in the United Arab Emirates, uses SAS Viya from SAS to support real-time operations for platform engineers.
Value results
| Category | Value result |
|---|---|
| Capability | Real-time operations stays visible to adjacent teams through SAS Viya |
| Capability | Platform engineers work from the same SAS Viya record for event streams |
| Capability | Event streams can be reviewed without waiting on a personal export |
Story
Telegram grew event streams faster than the local tools around it. From the United Arab Emirates, communication services teams still had to serve customers and internal partners who expected a straight answer. Platform engineers were the ones stitching the picture together by hand.
Rolling out SAS Viya put real-time operations on SAS. SAS provides analytics and AI software used for statistics, risk, customer intelligence, and decisioning in regulated industries. Telegram keeps the product in the path where work already happens, so platform engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier real-time operations. Event streams is easier to inspect, and adjacent groups can join platform engineers without a guided tour of someone's desktop.
