Story
Dynatrace
RedpandaRedpanda Brings Log Investigation onto Dynatrace
Redpanda, an information technology organization in the United States, uses Application Security from Dynatrace to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because log investigation has a clear owner |
| Productivity | Handoffs in incident response sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Application Security is the governed place on-call engineers use for incident response |
Story
Information Technology work at Redpanda spans more than one site, even when headquarters sits in the United States. Log investigation was splitting across regional habits. On-call engineers asked for a shared way to run incident response without freezing local judgment.
Dynatrace (Application Security) is what they standardized on. Dynatrace is an observability and security platform that uses causal AI to analyze traces, metrics, and logs across cloud stacks. Redpanda uses it as the system of record for log investigation, with on-call engineers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
