Story
Epic Systems
OtsukaOtsuka Extends Healthy Planet Across Clinical and Quality Operations
Otsuka, a health care organization in Japan, uses Healthy Planet from Epic Systems to support clinical and quality operations for quality and clinical ops.
Value results
| Category | Value result |
|---|---|
| Capability | Clinical and quality operations stays visible to adjacent teams through Healthy Planet |
| Capability | Quality and clinical ops work from the same Healthy Planet record for regulated content |
| Capability | Regulated content can be reviewed without waiting on a personal export |
Story
Inside Otsuka, clinical and quality operations used to depend on whoever still had the latest file. That pattern is common in health care groups working out of Japan. Quality and clinical ops needed a system that would still make sense after the original project team moved on.
Otsuka uses Healthy Planet from Epic Systems as the working layer for regulated content. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. The practical change is simple: clinical and quality operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Otsuka gets from Epic Systems is a durable place to run clinical and quality operations and a way for quality and clinical ops to see the same regulated content at the same time.
