Story
Smartsheet
OracleOracle Brings Cross-team Delivery onto Smartsheet
Oracle, an information technology organization in the United States, uses Control Center from Smartsheet to support program management for project and operations leads.
Smartsheet is how Oracle keeps cross-team delivery visible to people who have to act on it.
“Information Technology work at Oracle spans more than one site, even when headquarters sits in the United States.”
“Project and operations leads asked for a shared way to run program management without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Program management stays visible to adjacent teams through Control Center |
| Capability | Project and operations leads work from the same Control Center record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
Story
Information Technology work at Oracle spans more than one site, even when headquarters sits in the United States. Cross-team delivery was splitting across regional habits. Project and operations leads asked for a shared way to run program management without freezing local judgment.
Smartsheet (Control Center) is what they standardized on. Smartsheet is a work management platform that uses familiar sheet views to run projects, processes, and portfolios. Oracle uses it as the system of record for cross-team delivery, with project and operations leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
