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storyUnited StatesHealth CareProductivityRisk and complianceCapability

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Epic Systems@Kaiser Permanente

Kaiser Permanente Brings Clinical Records onto Epic Systems

Kaiser Permanente, a health care organization in the United States, uses Cadence from Epic Systems to support care delivery for clinicians and HIM.

Value results

CategoryValue result
ProductivityFewer stalled items because clinical records has a clear owner
Risk and complianceCadence is the governed place clinicians and HIM use for care delivery
CapabilityNew joiners can see how care delivery actually runs

Story

Inside Kaiser Permanente, care delivery used to depend on whoever still had the latest file. That pattern is common in health care groups working out of the United States. Clinicians and HIM needed a system that would still make sense after the original project team moved on.

Kaiser Permanente uses Cadence from Epic Systems as the working layer for clinical records. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. The practical change is simple: care delivery has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What Kaiser Permanente gets from Epic Systems is a durable place to run care delivery and a way for clinicians and HIM to see the same clinical records at the same time.

Relationship map

Kaiser Permanente uses Epic Systems, Proofpoint, Freshworks, Dataiku, Cartesia, Veeva, Elastic. Shared with Abbott Laboratories, AdventHealth, Advocate Health, Agilent Technologies, Align Technology. Industry: Health Care. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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