Story
Johnson and Johnson Modernizes Private Access with Okta
Johnson and Johnson, a health care organization in the United States, uses Okta Workforce Identity from Okta to support remote access for network and IT.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in remote access sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Okta Workforce Identity is the governed place network and IT use for remote access |
| Capability | New joiners can see how remote access actually runs |
Story
Johnson and Johnson is based in the United States and runs health care operations at a scale where private application access cannot live in side channels. Network and IT were reconciling competing copies of the same work, which slowed remote access and hid who owned the next step.
The company runs remote access on Okta, with Okta Workforce Identity as the product network and IT actually open. Okta is an identity platform for workforce and customer authentication, single sign-on, and lifecycle management. For Johnson and Johnson, that means network and IT can open one workflow, see private application access, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for private application access.