Story
Smartsheet
Jeld-WenJeld-Wen Uses Control Center for Contract Routing
Jeld-Wen, an industrials organization in the United States, uses Control Center from Smartsheet to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for contract routing |
| Capability | Agreement management stays visible to adjacent teams through Control Center |
| Capability | Legal and business owners work from the same Control Center record for contract routing |
Story
Industrials work at Jeld-Wen spans more than one site, even when headquarters sits in the United States. Contract routing was splitting across regional habits. Legal and business owners asked for a shared way to run agreement management without freezing local judgment.
Smartsheet (Control Center) is what they standardized on. Smartsheet is a work management platform that uses familiar sheet views to run projects, processes, and portfolios. Jeld-Wen uses it as the system of record for contract routing, with legal and business owners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
