Story
Infor
RegeneronInfor Supports Order to Cash at Regeneron
Regeneron, a health care organization in the United States, uses Infor CloudSuite from Infor to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Capability | Order to cash stays visible to adjacent teams through Infor CloudSuite |
| Capability | Order desk and finance work from the same Infor CloudSuite record for order management |
| Capability | Order management can be reviewed without waiting on a personal export |
Story
Regeneron grew order management faster than the local tools around it. From the United States, health care teams still had to serve customers and internal partners who expected a straight answer. Order desk and finance were the ones stitching the picture together by hand.
Rolling out Infor CloudSuite put order to cash on Infor. Infor delivers industry-specific cloud ERP and supply chain applications for manufacturing, healthcare, hospitality, and distribution. Regeneron keeps the product in the path where work already happens, so order desk and finance do not context-switch into a graveyard system used only for audits.
The visible result is steadier order to cash. Order management is easier to inspect, and adjacent groups can join order desk and finance without a guided tour of someone's desktop.
