Story
How Synapse Runs Identity Operations on CloudGuard
Synapse, a financials organization in the United States, uses CloudGuard from Check Point to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | CloudGuard is the governed place IAM and helpdesk use for identity operations |
| Capability | New joiners can see how identity operations actually runs |
Story
Financials work at Synapse spans more than one site, even when headquarters sits in the United States. Access control was splitting across regional habits. IAM and helpdesk asked for a shared way to run identity operations without freezing local judgment.
Check Point (CloudGuard) is what they standardized on. Check Point Software Technologies provides firewall, cloud, and endpoint security, with a shared threat intelligence layer. Synapse uses it as the system of record for access control, with IAM and helpdesk as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.