Customer
Synapse
Synapse is a financials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Synapse customer value stories
Fiserv@Synapse
Synapse folded Fraud and Risk into insurance operations so underwriters and claims handlers share one view of policy and claims.
Guidewire@Synapse
Synapse uses InsuranceSuite to build plans that operations can update without a new spreadsheet every cycle.
Check Point@Synapse
Teams at Synapse moved access control onto Check Point after local tools started to collide.
Freshworks@Synapse
When support tickets outgrew homegrown tracking, Synapse brought in Freshworks.
CyberArk@Synapse
Synapse standardized inbound threat mail on CyberArk instead of keeping parallel copies.
Dataiku@Synapse
A MLOps rollout at Synapse took applied machine learning out of inboxes and into a named queue.
PagerDuty@Synapse
Synapse uses AIOps to turn operational signals into detections the SOC can actually use.
New Relic@Synapse
New Relic AI became the place Synapse uses to turn operational signals into detections the SOC can actually use.
Temenos@Synapse
A Temenos Payments rollout at Synapse took insurance operations out of inboxes and into a named queue.