Story
Splunk@
Skidmore Owings and Merrill
How Skidmore Owings and Merrill Runs Incident Response on Splunk Enterprise Security
Skidmore Owings and Merrill, an industrials organization in the United States, uses Splunk Enterprise Security from Splunk to support incident response for on-call engineers.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Incident response stays visible to adjacent teams through Splunk Enterprise Security |
| Risk and compliance | On-call engineers work from the same Splunk Enterprise Security record for log investigation |
| Capability | Named workflow replaces ad hoc routing for log investigation |
Story
Skidmore Owings and Merrill is based in the United States and runs industrials operations at a scale where log investigation cannot live in side channels. On-call engineers were reconciling competing copies of the same work, which slowed incident response and hid who owned the next step.
The company runs incident response on Splunk, with Splunk Enterprise Security as the product on-call engineers actually open. Splunk (a Cisco company) is a data platform for security and observability, used to search machine data and investigate incidents. For Skidmore Owings and Merrill, that means on-call engineers can open one workflow, see log investigation, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for log investigation.
