Story
Epic Systems
OlympusHow Olympus Runs Clinical and Quality Operations on MyChart
Olympus, a health care organization in Japan, uses MyChart from Epic Systems to support clinical and quality operations for quality and clinical ops.
Value results
| Category | Value result |
|---|---|
| Capability | Quality and clinical ops work from the same MyChart record for regulated content |
| Capability | Regulated content can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for regulated content |
Story
Health Care work at Olympus spans more than one site, even when headquarters sits in Japan. Regulated content was splitting across regional habits. Quality and clinical ops asked for a shared way to run clinical and quality operations without freezing local judgment.
Epic Systems (MyChart) is what they standardized on. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. Olympus uses it as the system of record for regulated content, with quality and clinical ops as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
