Story
Splunk
ArcadisHow Arcadis Runs Production Support on Splunk Enterprise Security
Arcadis, an industrials organization in the Netherlands, uses Splunk Enterprise Security from Splunk to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | SREs and developers work from the same Splunk Enterprise Security record for application health |
| Capability | Application health can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for application health |
Story
Industrials work at Arcadis spans more than one site, even when headquarters sits in the Netherlands. Application health was splitting across regional habits. SREs and developers asked for a shared way to run production support without freezing local judgment.
Splunk (Splunk Enterprise Security) is what they standardized on. Splunk (a Cisco company) is a data platform for security and observability, used to search machine data and investigate incidents. Arcadis uses it as the system of record for application health, with SREs and developers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
