Story
How Amwell Runs Agreement Management on Power Platform
Amwell, a health care organization in the United States, uses Power Platform from Microsoft to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because contract routing has a clear owner |
| Productivity | Handoffs in agreement management sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how agreement management actually runs |
Story
Amwell is based in the United States and runs health care operations at a scale where contract routing cannot live in side channels. Legal and business owners were reconciling competing copies of the same work, which slowed agreement management and hid who owned the next step.
The company runs agreement management on Microsoft, with Power Platform as the product legal and business owners actually open. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. For Amwell, that means legal and business owners can open one workflow, see contract routing, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for contract routing.