Customer

Amwell
Amwell is a health care organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Amwell customer value stories
Pega@
Amwell
Teams at Amwell moved employee requests onto Pega after local tools started to collide.
Genesys@
Amwell
Genesys AI became the place Amwell uses to send transactional messages from the same stack the product already uses.
NVIDIA@
Amwell
Amwell runs customer and product conversations on NVIDIA so ownership is obvious when work stalls.
Elastic@
Amwell
In the United States, Amwell relies on Elastic for incident management.
Microsoft@
Amwell
Legal and business owners at Amwell review contract routing in Power Platform rather than in personal files.
Epic Systems@
Amwell
Epic Systems is how Amwell keeps regulated content visible to people who have to act on it.