Story
PagerDuty
GoDoWorksGoDoWorks Modernizes Security Telemetry with PagerDuty
GoDoWorks, an information technology organization in the United States, uses PagerDuty Operations Cloud from PagerDuty to support detection engineering for detection engineers.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Named workflow replaces ad hoc routing for security telemetry |
| Risk and compliance | Detection engineers work from the same PagerDuty Operations Cloud record for security telemetry |
| Capability | Detection engineering stays visible to adjacent teams through PagerDuty Operations Cloud |
Story
GoDoWorks grew security telemetry faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Detection engineers were the ones stitching the picture together by hand.
Rolling out PagerDuty Operations Cloud put detection engineering on PagerDuty. PagerDuty is an operations cloud for incident response, on-call, and event intelligence used by digital operations teams. GoDoWorks keeps the product in the path where work already happens, so detection engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier detection engineering. Security telemetry is easier to inspect, and adjacent groups can join detection engineers without a guided tour of someone's desktop.
