Story
Epic Systems@
Universal Health Services
Epic Systems Supports Care Delivery at Universal Health Services
Universal Health Services, a health care organization in the United States, uses Epic EHR from Epic Systems to support care delivery for clinicians and HIM.
Value results
| Category | Value result |
|---|---|
| Capability | Care delivery stays visible to adjacent teams through Epic EHR |
| Capability | Clinicians and HIM work from the same Epic EHR record for clinical records |
| Capability | Clinical records can be reviewed without waiting on a personal export |
Story
Universal Health Services grew clinical records faster than the local tools around it. From the United States, health care teams still had to serve customers and internal partners who expected a straight answer. Clinicians and HIM were the ones stitching the picture together by hand.
Rolling out Epic EHR put care delivery on Epic Systems. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. Universal Health Services keeps the product in the path where work already happens, so clinicians and HIM do not context-switch into a graveyard system used only for audits.
The visible result is steadier care delivery. Clinical records is easier to inspect, and adjacent groups can join clinicians and HIM without a guided tour of someone's desktop.