Story
PagerDuty
EdekaEdeka Modernizes Security Telemetry with PagerDuty
Edeka, a consumer staples organization in Germany, uses PagerDuty Operations Cloud from PagerDuty to support detection engineering for detection engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in detection engineering sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Fewer stalled items because security telemetry has a clear owner |
| Capability | New joiners can see how detection engineering actually runs |
Story
Edeka grew security telemetry faster than the local tools around it. From Germany, consumer staples teams still had to serve customers and internal partners who expected a straight answer. Detection engineers were the ones stitching the picture together by hand.
Rolling out PagerDuty Operations Cloud put detection engineering on PagerDuty. PagerDuty is an operations cloud for incident response, on-call, and event intelligence used by digital operations teams. Edeka keeps the product in the path where work already happens, so detection engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier detection engineering. Security telemetry is easier to inspect, and adjacent groups can join detection engineers without a guided tour of someone's desktop.
