Story
Infor
DiscoDisco Adopts Infor for Order to Cash
Disco, an information technology organization in Japan, uses Infor WMS from Infor to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for order management |
| Capability | Order to cash stays visible to adjacent teams through Infor WMS |
| Capability | Order desk and finance work from the same Infor WMS record for order management |
Story
Inside Disco, order to cash used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of Japan. Order desk and finance needed a system that would still make sense after the original project team moved on.
Disco uses Infor WMS from Infor as the working layer for order management. Infor delivers industry-specific cloud ERP and supply chain applications for manufacturing, healthcare, hospitality, and distribution. The practical change is simple: order to cash has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Disco gets from Infor is a durable place to run order to cash and a way for order desk and finance to see the same order management at the same time.
