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Story

Infor@Deloitte

Deloitte Runs Order to Cash with Infor

Deloitte, a financials organization in the United Kingdom, uses Infor Financials from Infor to support order to cash for order desk and finance.

Value results

CategoryValue result
ProductivityFewer stalled items because order management has a clear owner
Risk and complianceInfor Financials is the governed place order desk and finance use for order to cash
CapabilityNew joiners can see how order to cash actually runs

Story

Deloitte grew order management faster than the local tools around it. From the United Kingdom, financials teams still had to serve customers and internal partners who expected a straight answer. Order desk and finance were the ones stitching the picture together by hand.

Rolling out Infor Financials put order to cash on Infor. Infor delivers industry-specific cloud ERP and supply chain applications for manufacturing, healthcare, hospitality, and distribution. Deloitte keeps the product in the path where work already happens, so order desk and finance do not context-switch into a graveyard system used only for audits.

The visible result is steadier order to cash. Order management is easier to inspect, and adjacent groups can join order desk and finance without a guided tour of someone's desktop.

Relationship map

Deloitte uses Infor, Servicenow, Anaplan, Salesforce, Temenos, SS&C, Asana, Cartesia, Snowflake, Google Cloud, Coupa, Fiserv, Genesys. Shared with Adept, AES, Align Technology, APA, ArcelorMittal. Industry: Financials. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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