Story
Splunk
DatadogDatadog Modernizes Log Investigation with Splunk
Datadog, an information technology organization in the United States, uses Splunk Cloud from Splunk to support incident response for on-call engineers.
Splunk is how Datadog keeps log investigation visible to people who have to act on it.
“From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer.”
“Splunk (a Cisco company) is a data platform for security and observability, used to search machine data and investigate incidents.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for log investigation |
| Capability | Incident response stays visible to adjacent teams through Splunk Cloud |
| Capability | On-call engineers work from the same Splunk Cloud record for log investigation |
Story
Datadog grew log investigation faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. On-call engineers were the ones stitching the picture together by hand.
Rolling out Splunk Cloud put incident response on Splunk. Splunk (a Cisco company) is a data platform for security and observability, used to search machine data and investigate incidents. Datadog keeps the product in the path where work already happens, so on-call engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier incident response. Log investigation is easier to inspect, and adjacent groups can join on-call engineers without a guided tour of someone's desktop.
