Story
Box
DatadogDatadog Brings Contract Routing onto Box
Datadog, an information technology organization in the United States, uses Box Shield from Box to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because contract routing has a clear owner |
| Productivity | Handoffs in agreement management sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Box Shield is the governed place legal and business owners use for agreement management |
Story
Information Technology work at Datadog spans more than one site, even when headquarters sits in the United States. Contract routing was splitting across regional habits. Legal and business owners asked for a shared way to run agreement management without freezing local judgment.
Box (Box Shield) is what they standardized on. Box is a content cloud for storing, sharing, and governing enterprise files, with workflow and AI features for knowledge work. Datadog uses it as the system of record for contract routing, with legal and business owners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
