Story
Box
AffirmBox at Affirm: Cross-team Delivery
Affirm, a financials organization in the United States, uses Box Governance from Box to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Project and operations leads work from the same Box Governance record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
Story
Affirm grew cross-team delivery faster than the local tools around it. From the United States, financials teams still had to serve customers and internal partners who expected a straight answer. Project and operations leads were the ones stitching the picture together by hand.
Rolling out Box Governance put program management on Box. Box is a content cloud for storing, sharing, and governing enterprise files, with workflow and AI features for knowledge work. Affirm keeps the product in the path where work already happens, so project and operations leads do not context-switch into a graveyard system used only for audits.
The visible result is steadier program management. Cross-team delivery is easier to inspect, and adjacent groups can join project and operations leads without a guided tour of someone's desktop.
