Story
Infor
CencoraCencora Uses Coleman AI for Financial Close
Cencora, a health care organization in the United States, uses Coleman AI from Infor to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because financial close has a clear owner |
| Productivity | Handoffs in record to report sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how record to report actually runs |
Story
Health Care work at Cencora spans more than one site, even when headquarters sits in the United States. Financial close was splitting across regional habits. Controllers and shared services asked for a shared way to run record to report without freezing local judgment.
Infor (Coleman AI) is what they standardized on. Infor delivers industry-specific cloud ERP and supply chain applications for manufacturing, healthcare, hospitality, and distribution. Cencora uses it as the system of record for financial close, with controllers and shared services as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
