Story
Epic Systems
CencoraCencora Modernizes Clinical Records with Epic Systems
Cencora, a health care organization in the United States, uses Epic EHR from Epic Systems to support care delivery for clinicians and HIM.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in care delivery sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Epic EHR is the governed place clinicians and HIM use for care delivery |
| Capability | New joiners can see how care delivery actually runs |
Story
Cencora is based in the United States and runs health care operations at a scale where clinical records cannot live in side channels. Clinicians and HIM were reconciling competing copies of the same work, which slowed care delivery and hid who owned the next step.
The company runs care delivery on Epic Systems, with Epic EHR as the product clinicians and HIM actually open. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. For Cencora, that means clinicians and HIM can open one workflow, see clinical records, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for clinical records.
