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storyUnited StatesHealth CareProductivityRisk and complianceCapability

Story

Epic Systems@Biogen

Biogen Adopts Epic Systems for Clinical and Quality Operations

Biogen, a health care organization in the United States, uses Healthy Planet from Epic Systems to support clinical and quality operations for quality and clinical ops.

Value results

CategoryValue result
ProductivityHandoffs in clinical and quality operations sit in a shared queue instead of a mailbox trail
Risk and complianceHealthy Planet is the governed place quality and clinical ops use for clinical and quality operations
CapabilityNew joiners can see how clinical and quality operations actually runs

Story

Biogen did not need another dashboard that nobody opened. It needed clinical and quality operations to move. In the United States, quality and clinical ops already knew where regulated content went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.

Healthy Planet from Epic Systems is now in that path. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. The company treats it as production tooling for clinical and quality operations, which is why quality and clinical ops live in it rather than exporting from it once a quarter.

Biogen can show how regulated content is handled today. That is the value: a repeatable way to run clinical and quality operations on software the rest of the industry already recognizes.

Relationship map

Biogen uses Epic Systems, Databricks, Atlassian, Wiz, Veeva, Proofpoint, PagerDuty, Sage. Shared with Abbott Laboratories, AdventHealth, Advocate Health, Agilent Technologies, Align Technology. Industry: Health Care. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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