Story
BBVA Uses Temenos Payments for Core Processing
BBVA, a financials organization in Spain, uses Temenos Payments from Temenos to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for core processing |
| Capability | Banking operations stays visible to adjacent teams through Temenos Payments |
| Capability | Operations and product work from the same Temenos Payments record for core processing |
Story
Financials work at BBVA spans more than one site, even when headquarters sits in Spain. Core processing was splitting across regional habits. Operations and product asked for a shared way to run banking operations without freezing local judgment.
Temenos (Temenos Payments) is what they standardized on. Temenos provides core banking and digital banking software used by financial institutions to run accounts, payments, and channels. BBVA uses it as the system of record for core processing, with operations and product as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.