Story
Temenos
Ally FinancialAlly Financial Brings Core Processing onto Temenos
Ally Financial, a financials organization in the United States, uses Temenos Payments from Temenos to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because core processing has a clear owner |
| Productivity | Handoffs in banking operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Temenos Payments is the governed place operations and product use for banking operations |
Story
Financials work at Ally Financial spans more than one site, even when headquarters sits in the United States. Core processing was splitting across regional habits. Operations and product asked for a shared way to run banking operations without freezing local judgment.
Temenos (Temenos Payments) is what they standardized on. Temenos provides core banking and digital banking software used by financial institutions to run accounts, payments, and channels. Ally Financial uses it as the system of record for core processing, with operations and product as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
