Story
Epic Systems@
Agilent Technologies
Agilent Technologies Standardizes Clinical Records on Epic Systems
Agilent Technologies, a health care organization in the United States, uses MyChart from Epic Systems to support care delivery for clinicians and HIM.
Value results
| Category | Value result |
|---|---|
| Capability | Clinical records can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for clinical records |
| Capability | Care delivery stays visible to adjacent teams through MyChart |
Story
Health Care work at Agilent Technologies spans more than one site, even when headquarters sits in the United States. Clinical records was splitting across regional habits. Clinicians and HIM asked for a shared way to run care delivery without freezing local judgment.
Epic Systems (MyChart) is what they standardized on. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. Agilent Technologies uses it as the system of record for clinical records, with clinicians and HIM as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.