Customer
Yum Brands
Yum Brands is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Yum Brands customer value stories
Hugging Face@Yum Brands
Yum Brands folded Spaces into customer and product conversations so product and contact center teams share one view of spoken interfaces.
PayPal@Yum Brands
When online checkout outgrew homegrown tracking, Yum Brands brought in PayPal.
OpenText@Yum Brands
Yum Brands uses IT Operations to track work in a shared system rather than status decks that go stale.
Dataiku@Yum Brands
Yum Brands standardized secure data sharing on Dataiku instead of keeping parallel copies.
Pega@Yum Brands
Pega Customer Service sits in the daily path at Yum Brands, especially for operations analysts.