Customer
Tencent Games
Tencent Games is a communication services organization based in China. Operating teams there use enterprise software to run customer, data, and internal processes.
All Tencent Games customer value stories
ServiceNow@Tencent Games
Communication Services teams at Tencent Games treat ServiceNow as the working layer for shared services.
Snowflake@Tencent Games
Tencent Games standardized feature pipelines on Snowflake instead of keeping parallel copies.
BMC@Tencent Games
Tencent Games folded BMC Helix into back-office automation so operations analysts share one view of repetitive desktop work.
SentinelOne@Tencent Games
Teams at Tencent Games moved access control onto SentinelOne after local tools started to collide.
Cartesia@Tencent Games
Cartesia Voice API became the place Tencent Games uses to let governed agents take routine steps that used to wait on a person.