Customer

Spotify
Spotify is a communication services organization based in Sweden. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Spotify uses DocuSign, Genesys, Grafana Labs, Appian, Databricks, SentinelOne, HashiCorp, Teradata. Industry: Communication Services. Drag nodes, filter types, or expand a node to follow more commonalities.
All Spotify customer value stories (8)
DocuSign@
Spotify
When cross-team delivery outgrew homegrown tracking, Spotify brought in DocuSign.
Genesys@
Spotify
Genesys is how Spotify keeps support tickets visible to people who have to act on it.
Grafana Labs@
Spotify
Spotify standardized application health on Grafana Labs instead of keeping parallel copies.
Appian@
Spotify
Communication Services teams at Spotify treat Appian as the working layer for shared services.
Databricks@
Spotify
Spotify uses Delta Lake to train and ship models on the same lakehouse the business already trusts.
SentinelOne@
Spotify
In Sweden, Spotify relies on SentinelOne for remote access.
HashiCorp@
Spotify
When build and deploy outgrew homegrown tracking, Spotify brought in HashiCorp.
Teradata@
Spotify
When event streams outgrew homegrown tracking, Spotify brought in Teradata.