Customer

Nordea
Nordea is a financials organization based in Finland. Operating teams there use enterprise software to run customer, data, and internal processes.
All Nordea customer value stories
Anaplan@
Nordea
When financial planning outgrew homegrown tracking, Nordea brought in Anaplan.
Fiserv@
Nordea
Teams at Nordea moved core processing onto Fiserv after local tools started to collide.
Intuit@
Nordea
Financials teams at Nordea treat Intuit as the working layer for banking operations.
Guidewire@
Nordea
Nordea folded BillingCenter into insurance operations so underwriters and claims handlers share one view of policy and claims.
Temenos@
Nordea
Nordea asked for a cleaner operating picture of core processing. Temenos is what they run.
ServiceNow@
Nordea
Nordea standardized IT service requests on ServiceNow instead of keeping parallel copies.
Twilio@
Nordea
Financials teams at Nordea treat Twilio as the working layer for omnichannel service.