Customer

National Grid
National Grid is a utilities organization based in the United Kingdom. Operating teams there use enterprise software to run customer, data, and internal processes.
All National Grid customer value stories
Elastic@
National Grid
When log investigation outgrew homegrown tracking, National Grid brought in Elastic.
Dassault Systemes@
National Grid
Utilities teams at National Grid treat Dassault Systemes as the working layer for plant and field operations.
SAP@
National Grid
Teams at National Grid moved procurement and payables onto SAP after local tools started to collide.
MongoDB@
National Grid
Utilities teams at National Grid treat MongoDB as the working layer for enterprise reporting.
Snowflake@
National Grid
In the United Kingdom, National Grid relies on Snowflake for enterprise reporting.
Synopsys@
National Grid
Teams at National Grid moved operations visibility onto Synopsys after local tools started to collide.
ServiceNow@
National Grid
National Grid asked for a cleaner operating picture of employee requests. ServiceNow is what they run.
New Relic@
National Grid
Pixie sits in the daily path at National Grid, especially for on-call engineers.