Customer

McGraw Hill
McGraw Hill is a communication services organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All McGraw Hill customer value stories
UiPath@
McGraw Hill
Teams at McGraw Hill moved employee requests onto UiPath after local tools started to collide.
Red Hat@
McGraw Hill
Migration squads at McGraw Hill review workload migration in Red Hat OpenShift rather than in personal files.
GitLab@
McGraw Hill
A GitLab Registry rollout at McGraw Hill took secure delivery out of inboxes and into a named queue.
Zscaler@
McGraw Hill
Communication Services teams at McGraw Hill treat Zscaler as the working layer for cloud security review.
OpenAI@
McGraw Hill
McGraw Hill uses Custom GPTs to let governed agents take routine steps that used to wait on a person.
Salesforce@
McGraw Hill
A Slack rollout at McGraw Hill took customer service operations out of inboxes and into a named queue.