Customer
Iberdrola
Iberdrola is a utilities organization based in Spain. Operating teams there use enterprise software to run customer, data, and internal processes.
All Iberdrola customer value stories
OpenAI@Iberdrola
Iberdrola folded GPT-4o into customer and product conversations so product and contact center teams share one view of spoken interfaces.
IBM@Iberdrola
A IBM Instana rollout at Iberdrola took applied AI delivery out of inboxes and into a named queue.
Siemens Digital Industries Software@Iberdrola
A Simcenter rollout at Iberdrola took engineering design out of inboxes and into a named queue.
OpenText@Iberdrola
Shared Cybersecurity workspaces help Iberdrola keep program management honest across teams.
Dynatrace@Iberdrola
Iberdrola runs incident response on Dynatrace so ownership is obvious when work stalls.
BMC@Iberdrola
Iberdrola asked for a cleaner operating picture of employee requests. BMC is what they run.
Workday@Iberdrola
Iberdrola runs pay operations on Workday so ownership is obvious when work stalls.