Customer

Iberdrola
Iberdrola is a utilities organization based in Spain. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Iberdrola uses OpenAI, IBM, Siemens Digital Industries Software, OpenText, Dynatrace, BMC, Workday. Industry: Utilities. Drag nodes, filter types, or expand a node to follow more commonalities.
All Iberdrola customer value stories (7)
OpenAI@
Iberdrola
Iberdrola folded GPT-4o into customer and product conversations so product and contact center teams share one view of spoken interfaces.
IBM@
Iberdrola
A IBM Instana rollout at Iberdrola took applied AI delivery out of inboxes and into a named queue.
Siemens Digital Industries Software@
Iberdrola
A Simcenter rollout at Iberdrola took engineering design out of inboxes and into a named queue.
OpenText@
Iberdrola
Shared Cybersecurity workspaces help Iberdrola keep program management honest across teams.
Dynatrace@
Iberdrola
Iberdrola runs incident response on Dynatrace so ownership is obvious when work stalls.
BMC@
Iberdrola
Iberdrola asked for a cleaner operating picture of employee requests. BMC is what they run.
Workday@
Iberdrola
Iberdrola runs pay operations on Workday so ownership is obvious when work stalls.