Customer
Gladly
Gladly is a information technology organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Gladly uses Box, AWS, Adobe, Genesys, PagerDuty, Pega, PTC, Grafana Labs. Industry: Information Technology. Drag nodes, filter types, or expand a node to follow more commonalities.
All Gladly customer value stories (8)
Box@Gladly
Gladly runs agreement management on Box so ownership is obvious when work stalls.
AWS@Gladly
Gladly folded AWS Lambda into platform operations so infrastructure and application teams share one view of cloud landing zones.
Adobe@Gladly
Gladly runs experience delivery on Adobe so ownership is obvious when work stalls.
Genesys@Gladly
Gladly runs omnichannel service on Genesys so ownership is obvious when work stalls.
PagerDuty@Gladly
Incident Management became the place Gladly uses to see traces and errors in one place when a service slows down.
Pega@Gladly
Gladly asked for a cleaner operating picture of employee requests. Pega is what they run.
PTC@Gladly
Teams at Gladly moved product lifecycle data onto PTC after local tools started to collide.
Grafana Labs@Gladly
A Grafana rollout at Gladly took detection engineering out of inboxes and into a named queue.