Customer

FirstEnergy
FirstEnergy is a utilities organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
FirstEnergy uses Sage, New Relic, GitLab, Hexagon, Splunk, Oracle, OpenText, CrowdStrike, Palantir, ADP. Industry: Utilities. Drag nodes, filter types, or expand a node to follow more commonalities.
All FirstEnergy customer value stories (10)
Sage@
FirstEnergy
Order desk and finance at FirstEnergy review order management in Sage HR rather than in personal files.
New Relic@
FirstEnergy
Shared Pixie workspaces help FirstEnergy keep incident management honest across teams.
GitLab@
FirstEnergy
Developers and AppSec at FirstEnergy review developer security in GitLab Issues rather than in personal files.
Hexagon@
FirstEnergy
Analysts and design leads at FirstEnergy review simulation in Hexagon PPM rather than in personal files.
Splunk@
FirstEnergy
Teams at FirstEnergy moved log investigation onto Splunk after local tools started to collide.
Oracle@
FirstEnergy
FirstEnergy folded Oracle Cloud ERP into order to cash so order desk and finance share one view of order management.
OpenText@
FirstEnergy
FirstEnergy standardized contract routing on OpenText instead of keeping parallel copies.
CrowdStrike@
FirstEnergy
A Falcon Prevent rollout at FirstEnergy took email security out of inboxes and into a named queue.
Palantir@
FirstEnergy
FirstEnergy runs applied machine learning on Palantir so ownership is obvious when work stalls.
ADP@
FirstEnergy
FirstEnergy runs pay operations on ADP so ownership is obvious when work stalls.