Customer
Citigroup
Citigroup is a financials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Citigroup customer value stories
HashiCorp@Citigroup
Consul became the place Citigroup uses to catch dependency and code issues while the change is still in review.
Anaplan@Citigroup
Underwriters and claims handlers at Citigroup review policy and claims in Anaplan rather than in personal files.
Confluent@Citigroup
Citigroup uses Connect to move operational events between systems as they happen.
DocuSign@Citigroup
Citigroup runs documentation on DocuSign so ownership is obvious when work stalls.
Freshworks@Citigroup
When support tickets outgrew homegrown tracking, Citigroup brought in Freshworks.
Guidewire@Citigroup
Citigroup asked for a cleaner operating picture of core processing. Guidewire is what they run.
Temenos@Citigroup
Teams at Citigroup moved core processing onto Temenos after local tools started to collide.