Customer

BASF
BASF is a materials organization based in Germany. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
BASF uses Freshworks, ServiceNow, Oracle, SAP, Check Point, Sage, Teradata. Industry: Materials. Drag nodes, filter types, or expand a node to follow more commonalities.
All BASF customer value stories (7)
Freshworks@
BASF
BASF folded Freddy AI into product communications so product and growth teams share one view of customer messaging.
ServiceNow@
BASF
BASF standardized IT service requests on ServiceNow instead of keeping parallel copies.
Oracle@
BASF
In Germany, BASF relies on Oracle for record to report.
SAP@
BASF
Shared SAP BTP workspaces help BASF keep record to report honest across teams.
Check Point@
BASF
BASF standardized inbound threat mail on Check Point instead of keeping parallel copies.
Sage@
BASF
Sage is how BASF keeps supply and production planning visible to people who have to act on it.
Teradata@
BASF
Teams at BASF moved feature pipelines onto Teradata after local tools started to collide.