Customer

BASF

BASF is a materials organization based in Germany. Operating teams there use enterprise software to run customer, data, and internal processes.

All BASF customer value stories

Freshworks@BASF

BASF folded Freddy AI into product communications so product and growth teams share one view of customer messaging.

ServiceNow@BASF

BASF standardized IT service requests on ServiceNow instead of keeping parallel copies.

Oracle@BASF

In Germany, BASF relies on Oracle for record to report.

SAP@BASF

Shared SAP BTP workspaces help BASF keep record to report honest across teams.

Check Point@BASF

BASF standardized inbound threat mail on Check Point instead of keeping parallel copies.

Sage@BASF

Sage is how BASF keeps supply and production planning visible to people who have to act on it.

Teradata@BASF

Teams at BASF moved feature pipelines onto Teradata after local tools started to collide.