Story
Zscaler
Springer NatureZscaler Supports Security Operations at Springer Nature
Springer Nature, a communication services organization in Germany, uses Zscaler Internet Access from Zscaler to support security operations for SOC analysts.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because endpoint detection has a clear owner |
| Risk and compliance | Handoffs in security operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Zscaler Internet Access is the governed place SOC analysts use for security operations |
Story
Springer Nature grew endpoint detection faster than the local tools around it. From Germany, communication services teams still had to serve customers and internal partners who expected a straight answer. SOC analysts were the ones stitching the picture together by hand.
Rolling out Zscaler Internet Access put security operations on Zscaler. Zscaler delivers cloud-native zero trust networking so users connect to applications without a traditional VPN or castle-and-moat network. Springer Nature keeps the product in the path where work already happens, so SOC analysts do not context-switch into a graveyard system used only for audits.
The visible result is steadier security operations. Endpoint detection is easier to inspect, and adjacent groups can join SOC analysts without a guided tour of someone's desktop.
