Story
Zscaler Extends Zoom AI Companion Across Agreement Management
Zscaler, an information technology organization in the United States, uses Zoom AI Companion from Zoom to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Capability | Agreement management stays visible to adjacent teams through Zoom AI Companion |
| Capability | Legal and business owners work from the same Zoom AI Companion record for contract routing |
| Capability | Contract routing can be reviewed without waiting on a personal export |
Story
Inside Zscaler, agreement management used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. Legal and business owners needed a system that would still make sense after the original project team moved on.
Zscaler uses Zoom AI Companion from Zoom as the working layer for contract routing. Zoom provides video meetings, phone, and contact center products used for internal collaboration and customer conversations. The practical change is simple: agreement management has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Zscaler gets from Zoom is a durable place to run agreement management and a way for legal and business owners to see the same contract routing at the same time.