Story
Oracle
World Fuel ServicesWorld Fuel Services Brings Order Management onto Oracle
World Fuel Services, an energy organization in the United States, uses Oracle Cloud Infrastructure from Oracle to support order to cash for order desk and finance.
Value results
| Category | Value result |
|---|---|
| Capability | Order to cash stays visible to adjacent teams through Oracle Cloud Infrastructure |
| Capability | Order desk and finance work from the same Oracle Cloud Infrastructure record for order management |
| Capability | Order management can be reviewed without waiting on a personal export |
Story
Energy work at World Fuel Services spans more than one site, even when headquarters sits in the United States. Order management was splitting across regional habits. Order desk and finance asked for a shared way to run order to cash without freezing local judgment.
Oracle (Oracle Cloud Infrastructure) is what they standardized on. Oracle delivers enterprise applications, databases, and cloud infrastructure, including Fusion Cloud ERP and Oracle Cloud Infrastructure. World Fuel Services uses it as the system of record for order management, with order desk and finance as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
