Story
Williams-Sonoma Extends Infinity Across Identity Operations
Williams-Sonoma, a consumer discretionary organization in the United States, uses Infinity from Check Point to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because access control has a clear owner |
| Productivity | Handoffs in identity operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Infinity is the governed place IAM and helpdesk use for identity operations |
Story
Inside Williams-Sonoma, identity operations used to depend on whoever still had the latest file. That pattern is common in consumer discretionary groups working out of the United States. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Williams-Sonoma uses Infinity from Check Point as the working layer for access control. Check Point Software Technologies provides firewall, cloud, and endpoint security, with a shared threat intelligence layer. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Williams-Sonoma gets from Check Point is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.