Story
Welltower Adopts Oracle for Source to Pay
Welltower, a real estate organization in the United States, uses NetSuite from Oracle to support source to pay for procurement and AP.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for procurement and payables |
| Capability | Source to pay stays visible to adjacent teams through NetSuite |
| Capability | Procurement and AP work from the same NetSuite record for procurement and payables |
Story
Inside Welltower, source to pay used to depend on whoever still had the latest file. That pattern is common in real estate groups working out of the United States. Procurement and AP needed a system that would still make sense after the original project team moved on.
Welltower uses NetSuite from Oracle as the working layer for procurement and payables. Oracle delivers enterprise applications, databases, and cloud infrastructure, including Fusion Cloud ERP and Oracle Cloud Infrastructure. The practical change is simple: source to pay has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Welltower gets from Oracle is a durable place to run source to pay and a way for procurement and AP to see the same procurement and payables at the same time.